Privacy Policy
Last updated: February 2026
JGS Vocal Coaching LLC ("Company," "we," "us," or "our") operates www.jgsvocalcoaching.com (the "Website"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit or interact with our Website or services.
By using this Website, you consent to the data practices described in this Privacy Policy.
1. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
• Name
• Email address
• Phone number
• Payment information (processed securely via third-party processors)
• Billing details
• Account or login information
• Any information you submit through forms, email, phone, SMS, or program participation
Automatically Collected Information
When you access the Website, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages viewed and time spent on the Website
• Referring URLs
This information is collected through cookies, pixels, and analytics tools.
2. How We Use Your Information
We use your information to:
• Provide and deliver coaching services, programs, and products
• Process payments and manage billing
• Communicate with you, including marketing and promotional emails and SMS/text messages
• Send appointment reminders, service updates, and transactional notifications via SMS
• Improve Website performance and user experience
• Maintain security and prevent fraud
• Comply with legal obligations
3. Email Communications
By providing your email address, you consent to receive communications from us, including newsletters, marketing emails, and service-related messages. You may unsubscribe at any time using the link provided in our emails.
4. SMS/Text Message Communications
By providing your phone number and opting in through our website form, you expressly consent to receive SMS/text messages from JGS Vocal Coaching LLC. These messages may include:
• Appointment reminders and scheduling confirmations
• Service updates and notifications
• Promotional offers and marketing messages
• Responses to your inquiries
Message Frequency: Message frequency varies based on your interactions and service needs. You may receive up to 10 messages per month.
Message and Data Rates: Standard message and data rates may apply depending on your mobile carrier and plan.
Opt-Out: You may opt out of receiving SMS messages at any time by replying STOP to any message. Upon opting out, you will receive a single confirmation message and no further SMS messages will be sent unless you re-subscribe.
Help: For assistance, reply HELP to any message or contact us at [email protected].
Consent Not Required for Purchase: Your consent to receive SMS messages is not a condition of purchasing any services, products, or programs from JGS Vocal Coaching LLC.
No Sharing of SMS Data: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking Technologies
We use cookies, pixels, and similar technologies (including Google Analytics and Meta Pixel) to track Website activity and improve our services. You may disable cookies through your browser settings, though this may affect Website functionality.
6. Third-Party Services
We use trusted third-party service providers, including but not limited to:
• Payment processors (e.g., Stripe)
• Email marketing platforms
• SMS/text messaging platforms
• Website hosting platforms
• Analytics and advertising tools
These third parties have access to personal information only as needed to perform their services and are obligated to protect your information. We do not share, sell, or transfer SMS opt-in data or phone numbers to any third parties for their own marketing purposes.
7. International Users
If you access this Website from outside the United States, you acknowledge that your information will be transferred to and processed in the United States.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
This Website and our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and your continued use of the Website constitutes acceptance of those changes.
11. Contact Information
If you have questions about this Privacy Policy, please contact:
JGS Vocal Coaching LLC
Email: [email protected]
Arkansas, United States